ITS supports two softphone products, Cisco Jabber & Cisco IP Communicator, that extend SeattleU phone service to certain computer and/or mobile device platforms. Softphone applications require administrator access when installing on Windows or Mac computers. Both softphone applications provide the following services based on the user's office phone number:
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- Cisco IP Communicator Click the Download Free Trial button above and get a 14-day, fully-functional trial of CrossOver. After you've downloaded CrossOver check out our YouTube tutorial video to the left, or visit the CrossOver Chrome OS walkthrough for specific steps.
- Cisco has the Unified Personal Communicator that will work with the Mac, but it requires Cisco Unified Presence. Your only option for a Mac softphone would be a 3rd party SIP client. I can't provide any guidance on that as I haven't tried to get a SIP softphone working with any express products.
- receive calls made to your SeattleU phone number
- make calls from your SeattleU phone number and display that number in Caller ID
- put calls on hold
- access your voicemail to listen to messages, delete messages, or change your voicemail greeting
Free cisco communicator download. Communication downloads - Cisco IP Communicator by Cisco Systems, Inc. And many more programs are available for instant and free download.
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If you require additional assistance after reading through the provided instructions, pleasefill out the Phone Support Form. For information on how to install one of our softphone options, please reference the grid below.
How do I install one of the softphone options?
First, please look at the list of extensions configured for Jabber to see if your extension has been configured.
Device Type | Jabber (I'm on the list!) | Jabber (I'm not on the list.) | IP Communicator (Windows Computers Only) |
---|---|---|---|
Personal Computer | Follow the provided instructions | Fill out this form | Fill out this form |
Mobile Phone (iPhone or Android) | Fill out this form | Fill out this form | not available |
SU-owned Computer - I have admin rights. | Follow the provided instructions | Fill out this form | Fill out this form |
SU-owned Computer - I don't have admin rights. | Fill out this form | Fill out this form | Fill out this form |
Cisco Jabber
Jabber is a softphone application that turns your computer into your Seattle University telephone. The Jabber client is downloaded onto the device and allows incoming and outgoing calls to and from your SeattleU telephone number on that device. When placing calls from Jabber on your computer, your Seattle University telephone number is displayed as the caller ID.
- Available for Windows 7 or later, Mac OS 10.11 or later, iPhone, and Android Smartphones. Android tablets and iPads are not supported.
- Supports one phone line. Multiple line support may be added in the future.
- Connects to our phone system directly over the internet. No VPN required.
- Installation on Windows or Mac OS requires a USB headset.
- Most campus phone numbers allocated to an individual, as opposed to a department or call center, have been preconfigured for a Windows or Mac OS Jabber softphone. If your extension is on thelist of extensions configured for Jabber (updated monthly), you can proceed to install Jabber for Windows or MacOS if you meet the requirements listed in the installation documents below. If your extension is not on the list, please fill out the Phone Support Form.
Windows Computers:
- Cisco Jabber Installation for SU owned Windows deviceNote: To download Jabber via Software Center, please log on to the VPN at the start of your workday. ITS will publish the software to make it available in your Software Center. As soon as you see Jabber in Software Center, you can self-install by clicking on the application icon.
- Download (personal devices only)
Mac OS:
- Download (personal devices only)
Mobile Devices:
Cisco IP Communicator
Cisco IP Communicator is a softphone application that turns your computer into your Seattle University telephone. The client is installed on your Windows computer and allows incoming and outgoing calls to and from your SeattleU telephone number on that device. When placing calls from Cisco IP Communicator on your computer, your Seattle University telephone number is displayed as the caller ID.
- Available for Windows only. No other device platforms are supported.
- Supports multiple phone lines.
- Requires a VPN connection to the SeattleU network.
- Requires a USB headset.
Windows Computers:
- Download
Thank you for using our software portal. To download the product you want for free, you should use the link provided below and proceed to the developer's website, as this is the only legal source to get Cisco IP Communicator.
We wish to warn you that since Cisco IP Communicator files are downloaded from an external source, FDM Lib bears no responsibility for the safety of such downloads. We recommend checking your downloads with an antivirus. Direct link to the product shall be included for your maximum convenience as soon as it becomes available.
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